NTI 2019: Special Focus Series on Dealing With Difficult Situations

Responding to issues that challenge nursing practice is essential to optimizing our contribution to patients, families and our colleagues. In this year’s special focus topic, “Support for Practice,” we offer strategies to navigate some of the difficult situations nurses in progressive and critical care face.

Navigating difficult situations

Support for Practice: How to Survive a Bad Day

Recognizing and coping with bad days ensures we can provide the support and care our patients and families need. In addition, effective coping with bad days allows us to work through our feelings, manage our emotions and continue to provide optimal care.

Monday, 8-9:15 a.m., Room W206A

Support for Practice: Responding to a Colleague During Difficult Times

This session covers strategies that nurses can apply when they are concerned about the health and wellbeing of a colleague. Identifying and accessing resources for support, promoting awareness, preventing stigma regarding mental health issues will be discussed.

Tuesday, 1-2:15 p.m., Room W208C

Support for Practice: How to Collaborate with Nurse Leaders

This session focuses on skills that nurses can apply to promote positive interactions with managers, administrators and others in leadership positions in the hospital setting. Applying the critical elements of skilled communication and true collaboration and focusing on shared goals are key steps in developing partnerships to achieve needed change and promote a healthy work environment.

Wednesday, 11:30 a.m.-12:30 p.m., Room W206A

Support for Practice: Multifaceted Approach to Tackling Staff Nurse Turnover

This session offers a discussion of creative strategies one nursing unit has implemented to successfully address the problem of rapid turnover. The manager and clinical lead describe their multifaceted approach, which includes prospective staffing, supportive structures promoting mentoring and various opportunities for nurses to be involved in the unit.

Thursday, 8-9 a.m., Room 206A